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Integrating Diversity in Social Dialogue

Strengthening the EU’s Labour Market in the Digital and Green Age
The central question of this project is how to include non-standard workers in social dialogue between employers and employees.

By non-standard work, we refer to temporary employment, part-time work, on-call work, disguised employment, and dependent self-employment. These workers are often excluded from social dialogue processes and lack the same protections and opportunities to voice their concerns as permanent employees.

This project aims to explore the needs, interests, and motivations of non-standard workers in engaging with social dialogue. Additionally, we seek to assess the capacity and willingness of social partners to integrate these workers into existing dialogue structures.

Researchers from Belgium, Denmark, Ireland, Italy, Netherlands, Norway, Slovakia and United Kingdom participates. The project started in February 2025 and will last for 48 months.  

The project is divided into several work-packages. See "Project overview" for more details.

  The leaders of the work-packages met in Oslo in February.  First row from left: Sissel C. Trygstad, Fafo (head of project) | Lorraine Ryan, University of Limerick | Kristine Nergaard, Fafo | Trine Pernille Larsen, University of Warwick | Marianne Jenum Hotvedt, University of Oslo.  Second row from left: Emily Erickson, University of Warwick | Marta Kahancová, CELSI | Maarten Keune, University of Amsterdam | Roberto Pedersini, University of Milano.  Third row from left: Anne Mette Ødegård, Fafo | Anne Hatløy, Fafo | Kristin Alsos, Fafo.

The leaders of the work-packages met in Oslo in February.

First row from left: Sissel C. Trygstad, Fafo (head of project) | Lorraine Ryan, University of Limerick | Kristine Nergaard, Fafo | Trine Pernille Larsen, University of Warwick | Marianne Jenum Hotvedt, University of Oslo.

Second row from left: Emily Erickson, University of Warwick | Marta Kahancová, CELSI | Maarten Keune, University of Amsterdam | Roberto Pedersini, University of Milano.

Third row from left: Anne Mette Ødegård, Fafo | Anne Hatløy, Fafo | Kristin Alsos, Fafo.

Commissioned by the European Union

Full name of project: Integrating Diversity in Social Dialogue: Strengthening the EU’s Labour Market in the Digital and Green Age (INTEGRATE-DIALOGUE)

Funding: Horizon Europe Social Dialogue In The New World of Work (CL2-2024-TRANSFORMATIONS-01-05).


Project overview

Work packages 1–6

Integrate Dialogue - WP1: Conceptual and analytical framework

What are the main arguments for including non-standard workers in social dialogue?

In general, the rationale for social dialogue is fairness and effectiveness.

In the first work-package we will elaborate elements of social dialogue and link them to different business models.

Moreover, find out how national and sectoral institutional frameworks are decisive for the inclusion of non-standard workers in social dialogue and the outcomes.

The work package is headed by Sissel C. Trygstad (Fafo) and Kristin Alsos (Fafo)

Integrate Dialogue - WP2: Legal framework: obstacles, facilitators and new strategies

The purpose of this work package is to identify legal obstacles that need to be addressed to for social dialogue to be realized for non-standard workers.

The analysis also aims to deepen understanding on how the interplay between EU and national frameworks of social dialogue is affected by national systems. This will provide a basis to suggest legal strategies to strengthen and broaden social dialogue on different levels and in different countries.

The work package is headed by Marianne J. Hotvedt, University of Oslo The work package is headed by Marianne J. Hotvedt, University of Oslo.

Publications

Integrate Dialogue - WP3: Non-standard workers as peripheral workers in standard business models

WP3 will cover NSWs in traditional business models, where standard and NSWs coexist. In this WP, we will include studies in Norway, Ireland, Italy and Belgium, to investigate potential variations connected to different employment and IR regimes.

In this work package, the situation for non-standard workers in traditional business models are under scrutiny. What are their needs and motivations for and experiences with social dialogue?

Women and migrants are overrepresented among non-standard workers, and it is important to identify issues that are of specific relevance for these groups. Additionally, the distributional costs of including non-standard workers, particularly in the trade unions, will be examined.

This will include studies in Norway, Ireland, Italy and Belgium.

The work package is headed by Lorraine Ryan, University of Limerick.

Integrate Dialogue - WP4: Non-standard worker as the core

Novel models for workers mobilisation might include various grass-root initiatives, online communities or different initiatives from unions, employers, NGOs or private companies. What are the conditions for social dialogue in business models that predominately have non-standard worker as a common strategy?

First, the interests and needs of non-standard workers will be identified, as a precondition for collective mobilistation and representation. Secondly, investigate strategies of different types of collective actors (like unions, associations and networks), and identify new initiatives and channels for representation of non-standard workers.

This workpackage is headed by Roberto Pedersini, University of Milano.

Integrate Dialogue - WP5: Novel models for voice and representation

Novel models for workers mobilisation might include various grass-root initiatives, online communities or different initiatives from unions, employers, NGOs or private companies.

These might have different degrees of institutionalisation and aims. This work package will explore examples of alternative and innovative forms of voice, representation and social dialogue among non-standard workers.

The work package is headed by Trine Larsen, University of Warwick

Integrate Dialogue - WP6: Lessons for policy and practice

Novel models for workers mobilisation might include various grass-root initiatives, online communities or different initiatives from unions, employers, NGOs or private companies.

This work package aims to develop new strategies for adjusting social dialogue structures to integrate the needs and interests of non-standard workers.

The work will be based on the knowledge produced in the former work packages.

As a result, it will be established an open policy toolbox with concrete instruments, taken into account the challenges surrounding gender, migration status, ethnicity, cross-border employment and workers with disabilities.

The work package is headed by Marta Kahancová, Central European Labour Studies Institute (CELSI).

News

April 2026 | Webinar 6 May: The New World of Work and the EU Platform Work Directive
FUTOURWORK, EGRUiEN and INTEGRATE-DIALOGUE invite policymakers, social partners and industry representatives to a webinar on the EU Platform Work Directive on Wednesday 6th May.

Do you work on labour policy, social dialogue, or worker representation? Are you responsible for the implementation of the new EU Platform Work Directive? 

Join our webinar, co-hosted with fellow Horizon Europe projects EGRUiEN and INTEGRATE-DIALOGUE, where together we’ll explore how increasing platform work is transforming workers’ rights and social dialogue in different sectors across Europe.

This free event will deepen your understanding of what the Directive means for workers and social dialogue in practice, and inform your thinking as implementation gets underway. 

It’s a chance to learn about the critical evidence and solutions all three research projects are working towards, designed to help social partners, policymakers and industry navigate the transition effectively. Presentations will also reflect on whether new legislation goes far enough and who still risks being left out.

The programme will include contributions from leading researchers and practitioners, including among others:

  • Silvia Rainone ETUI, on the importance of understanding the Directive
  • Michela Trentin (FUTOURWORK): Precarity, Social Dialogue and the Digital Promise in Tourism and Hospitality.
  • Elif Naz Kayran (EGRUiEN project): “Re-Embedding Platform Capitalism: Disruption, Bargaining, and Institutional Change in Vienna’s On-Demand Transport Sector”
  • Sissel C. Trygstad (Fafo) and Natalie Videbæk Munkholm (University of Southern Denmark) (INTEGRATE-DIALOGUE): “Needs and Legal Obstacles of Non-Standard Workers”
  • Philip Rein, Trade Union Representative (Foodora Norway): reflections on organising platform workers and collective bargaining in the platform economy

The webinar will conclude with an interactive Q&A session, providing space for discussion and exchange with the speakers.

Registration and more on Futourwork.eu.

January 2026 | Strengthening Social Dialogue through Law

What are the legal obstacles and tools for non-standard workers to access social dialogue? This is one of the questions in the Fafo-led research project Integrate Dialogue, financed by the EU Horizon programme.

One of the work packages in this project, led by Professor Marianne J. Hotvedt (University of Oslo), centres on the legal frameworks for inclusion in social dialogue. More specifically, the legal professionals explore how national and EU-level legal frameworks interact with different national systems of social dialogue.

“The aim is not only to understand these complex legal environments, but also to identify concrete legal strategies that can strengthen and broaden social dialogue to include non-standard workers at multiple levels” says Hotvedt. She continues “it is important to be aware whether the legal system of social dialogue leaves a group of workers at the margins”.

What has been done in 2025?

In 2025, the first analytical report was published with the title Legal framework: obstacles, facilitators and new strategies, written by Marianne Jenum Hotvedt and Natalie Videbæk Munkholm.

The report focuses on national legal frameworks and asks the following question: How do existing laws facilitate or hinder access to social dialogue for non-standard workers? To answer this, the authors have developed a shared analytical framework, which will guide five in-depth national studies from Norway, Denmark, the Netherlands, Italy and the UK. These national reports will feed into a comparative analysis, allowing the researchers to identify both common patterns and key differences across countries.

What comes next?

The findings from the report will now be taken further in the next phases of this work package. First, the focus will shift to EU-level measures and their interaction with national law. Thereafter, we will examine how the interplay between regulatory levels affects social dialogue in practice, and finally, we will bring the analysis together in overall conclusions and reform recommendations.

The aim of WPII is to contribute to a more cohesive, effective and legally robust environment for social dialogue, where non-standard workers are not left at the margins. Through careful legal analysis and concrete reform proposals, the aim is to support social dialogue that reflects the realities of today’s changing labour markets.

September 2025 | Special session: How to include non-standard workers in social dialogue
av Marta Kahancová from Central European Labour Studies Institute (CELSI) in Slovakia, one of the partners in the project.

What do we know about social dialogue among non-standard workers, and what do we need to know? Is it possible to establish novel models for voice and representation? These are the main questions that we will try to answer in our special session.

While social dialogue is a cornerstone of the EU social market economy, non-standard workers often find themselves on the margins of such processes. As a result, they benefit less from their outcomes and frequently miss out on the protections and benefits ensured by statutory regulations and collective agreements.

This leads to an increasing dualisation of the labour market, with a clear divide between the better-off "insiders" and the non-standard workers "outsiders." The extent of this varies across countries, sectors, and business models.

In our Horizon Europe-project “Integrating Diversity in Social Dialogue”, we explore the workers’ needs and motivation for engaging in social dialogue. Moreover, we study how social dialogue can be structured to be more inclusive for non-standard workers.

Researchers from Belgium, Denmark, Ireland, Italy, the Netherlands, Norway, Slovakia and the United Kingdom were participating. Key research questions in the project were discussed, drawing on research conducted to date.  

The audience met:

  • Sissel Trygstad, Fafo Institute for Labour and Social Research
  • Marta Kahancová (photo) and Simona Brunnerova, Central European Labour Studies Institute (CELSI)
  • Maarten Keune, Universiteit van Amsterdam
  • Juliet McMahon, Jonathan Lavelle, J. Lorraine T. Ryan, University of Limerick
  • Roberto Pedersini, Università degli Studi di Milano.

Publication events

24 apr. 2026 | Social dialogue and non-standard workers: a literature review

This paper presents a broad literature review concerning the subject of non-standard work and social dialogue.

Non-standard work here refers to all work that does not correspond to standard employment, that is guaranteed fulltime and open-ended subordinate employment. Non-standard work has been on the rise across Europe in recent decades with the growing use of temporary contracts, zero hour and on-call contracts, temporary agency work, marginal parttime work, self-employment, platform work and other types of work that are not full-time and on permanent contracts. Non-standard workers often, but not always have low quality jobs, in terms of pay, job and employment security, social protection, working conditions, training and growth opportunities. Often therefore they are referred to as precarious workers however, not all non-standard workers are precarious, and not all precarious workers are non-standard workers. Still, there is a strong overlap between the two categories. As such, non-standard work has become a serious concern.

The growth of non-standard work as well as its quality is not an inevitable outcome of 'neutralʼ economic and technological developments, but to an important extent of conflicts, choices and power in the political sphere and in labour relations. In the political sphere it matters what type of social and labour regulations prevail, what type of employment relations they allow for, and what rights and protections they confer on non-standard workers. In labour relations the interests and ideas of workers and employers matter, as well as the choices they make (e.g. to create non-standard jobs or not, to become self-employed or not), the extent to which they are represented by employersʼ organizations, trade unions or other collective organizations, and their access to power resources.

The Integrating Diversity in Social Dialogue project (INDI) focuses on non-standard work from the perspective of social dialogue. Following the definitions of the International Labour Organisation (ILO) and EU, social dialogue here encompassing all types of negotiation, consultation, participation and information exchange between, or among, representatives of governments, employers and workers, on issues of common interest relating to economic, employment and social policy. Social dialogue in its various forms can be a key mechanism for improving working conditions, enabling access to social protection, empowering workers to voice their concerns, and bolstering employer competitiveness. It can be particularly important to protect workers and facilitate organizational adjustment in times of profound change, like during the ongoing green and digital transitions. Social dialogue does not always cater to the interests of non-standard workers, however. Non-standard workers often find themselves at the periphery of social dialogue processes and benefit only scarcely from the outcomes. As a result, they are often left without the protections and benefits ensured by statutory regulations and collective agreements. The extent to which this is the case however differs across countries and business models.

The INDI project studies the extent to and the way in which existing and emerging social dialogue processes and structures integrate the interests of non-standard workers, and what options exist to make social dialogue more inclusive to and beneficial for nonstandard workers. The present literature review forms the initial step in IN-DI's research, reviewing how these questions have been discussed in the literature. Most of this literature review qualifies as expert review, synthesising the most important and relevant literature on the subject, and working towards the identification of promising directions for new research. The exception is chapter 7 on alternative forms of representation, which includes a scoping review as the subject is less systematically discussed in the literature. The review consists of seven chapters.

  • Chapter 2 addresses the agency of non-standard, precarious workers and the strategies and tactics they devise to deal with their work situation.
  • Chapter 3 discusses why workers should participate in decision-making processes, how such participation can unfold, and what we know about democracy and participation among different groups of workers, including workers in non-standard work.
  • Chapter 4 discusses the different industrial relations regimes and employment regimes in Europe and how they affect (various types of) social dialogue in general, but with a focus on the representation and inclusion of non-standard workers.
  • Chapter 5 discusses how and why non-standard work is used differently in distinct business models.
  • Chapter 6 reviews the literature on the relationship between trade unions and non-standard workers and the extent to which trade unions want to and manage to represent this group of workers.
  • Chapter 7 discusses alternative models of representation and voice, focusing on grassroots initiatives and institution-led initiatives, as well as in the way digitalisation has affected the representation of non-standard workers.
  • Chapter 8 presents an outlook of the issues and questions that the review suggests as relevant and interesting for future research in general and for the INDI project in particular.

16 jan. 2026 | Legal framework: obstacles, facilitators and new strategies

WP 2 will present a legal analysis that aims to evaluate the impact of EU and national legal frameworks as barriers or facilitators for inclusion of non-standard workers in social dialogue, with a focus on reform recommendations. 

The work package will thus contribute to the realization of the aim of the INDI-project of creating a more cohesive, effective, and legally robust environment for social dialogue, by addressing and proposing enhancements to the existing legal framework.

Part 1 is the first step in this analysis and focuses on the existing legal framework at a national level. More precisely, Part 1 will seek to identify and compare existing legal obstacles and facilitators for access to social dialogue for non-standard workers in selected national systems.

WP 2 Part 1 includes three deliverables: This working paper (deliverable 2.1) presents the analytical framework which will guide the five national analyses from NO, DK, NL, IT and the UK (deliverable 2.2). The national reports will serve as a basis for a comparative analysis (deliverable 2.3). In the concluding project report of Part 1, we will identify commonalities and variations, not only regarding access to social dialogue for non-standard workers but also focusing on how this relates to differences in the national systems of social dialogue.

These findings will feed into an analysis of the interplay between EU measures (Part 2, deliverable 2.4) and national law (Part 3, deliverable 2.5 and 2.6), as well as the overall conclusions and reform recommendations of WP 2 (Part 4, deliverable 2.7).

This working paper thus structures the overall work of WP 2 and forms the basis for answering the question of the effect of the legal frameworks at EU and national level on including NSW in social dialogue.

Researchers and project partners

Sissel C. Trygstad

Fafo | Head of project


Kristin Alsos

Fafo | Head of research


Kristin Jesnes

Fafo | Researcher (on leave)


Kristine Nergaard

Fafo | Researcher


Sigurd M. Nordli Oppegaard

Fafo | Researcher


Anne Mette Ødegård

Fafo | Senior Researcher

Trine Pernille Larsen

The University of Warwick | Professor

Lorraine Ryan

University of Limerick | Associate professor

Maarten Keune

University of Amsterdam | Professor

Marta Kahancová

Central European Labour Studies Institute | Associate professor

Roberto Pedersini

Università degli Studi di Milano | Professor

Marianne Jenum Hotvedt

Universitetet i Oslo | Professor

Anna Ilsøe

Københavns universitet | Associate Professor

Valeria Pulignano

University of Leuven | Professor

Emanuele Menegatti

Universita Di Bologna | Professor

Mijke Houwezijl

Tilburg University | Professor

Nicola Countouris

UCL Faculty of Law | Professor

Natalie Videbæk Munkholm

Syddansk Universitet | Professor

Partners

Project details

  • Project leader: Sissel C. Trygstad
  • Commisioned by: Horizon Europe
  • Start date: februar 2025
  • End date: januar 2029
  • Sustainable development goal: 8: Promote inclusive and sustainable economic growth, employment and decent work for all

The role of the advisory board will be to critically review the work plan, the methods of each work and the major deliverables.

One of the aims is to develop links and sustained partnerships with other research groups.

  • Prof. Jon Erik Dølvik, Fafo
  • Dr. Karen Jaehrling, Head of Research Department, University of Duisenberg Essen
  • Peter Kerckhofs, Research Manager, Eurofound
    Salvo Leonardi, researcher at the Fondazione Giuseppe Di Vittorio (FDV)
  • Torsten Müller, senior researcher at ETUI
  • Barbara Bechter, Associate Professor in Human Resource Management, Durham University Business School
  • Aurora Trif, associate professor in employment relations, Dublin City University Business School.

To ensure relevance and validity, involving stakeholders at different stages of the project is essential. They will contribute feedback and reflect on findings.

The following have (so far) agreed to be stakeholders:

  • European Trade Union Conference (ETUC)
  • European Public Service Union (EPSU)
  • The European Services Workers Union - UNI Europe
  • European Arts & Entertainment Alliance (EAEA)
    International Road Union
  • SGI Europe
  • Norwegian Trade Union Confederation (LO)
  • Confederation of Norwegian Enterprise (NHO)
  • Norwegian Union of Municipal and General Employees (Fagforbundet)
  • The United Federation of Trade Unions (Fellesforbundet), Norway
  • Norwegian Union of General Workers (Arbeidsmandsforbundet)
  • Norwegian Federation of Service Industries and Retail Trade (NHO Service og Handel)
  • Trade union branch of Foodora, Norway,
  • 3F union in Denmark
  • Confederation of Danish Industry (Dansk Industri)
  • Fondazione Giuseppe Di Vittorio, Italy,
  • Acas – public body offering free advisory, conciliation and arbitration service for employers and workers in the UK.
  • The Irish Business Employers Confederation (IBEC)
  • The Irish Congress of Trade Unions (ICTU)

Other stakeholders might be invited.